Frequently Asked Questions
At Neeli Nadi, we believe children's clothing should feel as beautiful as it looks. Our first choices of fabric include cotton, silk, linen, viscose, and more, selected with a focus on quality, comfort, and the needs of little ones. Each product page provides specific fabric details so you can choose what works best for your child.
Absolutely! Comfort is an important consideration in our designs. We aim to create children's clothing that allows little ones to move, play and explore freely while feeling comfortable throughout the day. We also recommend checking the product details and care instructions to choose the best option for your child's needs.
Orders are typically delivered within 7–15 days from order confirmation for standard domestic orders within India. Delivery times may vary depending on your location, product availability and courier conditions. We'll share tracking details where available once your order has been dispatched.
You can request a return within 7 days of delivery for eligible products. Items should be unused, unworn, unwashed and returned with their original tags intact. If you receive a damaged, defective or incorrect item, please contact us so we can help resolve the issue in accordance with our Returns & Cancellation Policy.
Yes, you can request cancellation by emailing us as soon as possible. We'll try to cancel your order before it is dispatched. Once an order has been shipped, cancellation may no longer be possible, and our return policy may apply.
Please refer to the size guide provided on the relevant product page before placing your order. We recommend checking the measurements carefully to find the most suitable fit for your child. If you need help choosing a size, call us at 1234567890.
Once your order has been dispatched, we'll share tracking information where available. You can use the provided details to check your shipment's progress. If you haven't received an update or your order appears delayed, contact us with your order number.
We're happy to help with questions about products, sizing, orders, shipping, returns or refunds. Email us at contact@neelinadi.com or call us at 1234567890. Please include your order number if your query relates to an existing purchase.